Contact details
Name: Magdalena Milecka
Email: magdalena@milecka.com
Personal Data We Collect
We collect and process personal data that you provide directly to us when you contact us by email or telephone, and during the course of any correspondence or project engagement.
The personal data we may collect includes:
Name
Email address
Telephone number
Business name
Login credentials for relevant services
We may also collect certain personal data indirectly, as outlined below.
Analytics Data
We collect information about how you interact with our website to better understand user behaviour and improve our services. This may include:
Pages visited
Clicks and navigation paths
Scrolling behaviour
Search queries
This information is processed via Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to collect information about website usage and generates statistical reports without directly identifying individual users.
The ‘_ga’ cookie is used to distinguish users and has a lifespan of two years.
You can opt out of Google Analytics tracking across all websites by visiting:
http://tools.google.com/dlpage/gaoptout
Cookies
Our website uses cookies provided by Google to deliver services and analyse traffic. Information about your use of the website may be shared with Google.
You can manage your cookie preferences through your browser settings or via Google’s privacy tools at:
g.co/privacytools
Further information about cookies is available at:
www.aboutcookies.org and www.allaboutcookies.org
How We Use Your Personal Data
We process your personal data for the following purposes:
To communicate with you and respond to enquiries
To provide updates or information relevant to our services
To analyse and improve the performance and usability of our website
To understand how users discover and interact with our services
To inform business and strategic decision-making
We do not sell or share your personal data with third parties for marketing purposes.
Lawful Bases for Processing
Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases for processing your personal data:
Consent (Article 6(1)(a)) – where you have given clear consent for us to process your personal data for a specific purpose. You have the right to withdraw your consent at any time by contacting us at: magdalena@milecka.com
Legitimate interests (Article 6(1)(f)) – where processing is necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms (for example, improving our services and understanding website usage).
Data Storage and Retention
We store your personal data using the following systems:
Google (Analytics and Cookies)
Analytics data is stored by Google. We do not have the ability to delete individual analytics records. Cookies are stored on your device and can be managed or deleted via your browser settings.
Email and Calendar Systems
We use a business email and calendar service to manage communications and appointments. Personal data stored may include your name, email address, phone number, company details, and any correspondence.
We retain email communications as necessary for business and record-keeping purposes. Where possible, we will delete data upon request, unless retention is required for legitimate business or legal reasons.
Messaging Services
Where you communicate with us via messaging or SMS, we may store personal data within those platforms. You may request deletion of such data at any time.
Project Management Tools
We use project management systems to organise tasks and client projects. These may include personal data necessary for project delivery. Upon request, we will delete all records associated with you, unless retention is required.
File Storage Systems
We store project-related files in secure cloud storage. Where files are shared with us, you may revoke access at any time. Otherwise, we can delete files upon request.
Password Management
Where necessary, we securely store login credentials provided by you using a password manager. These are only retained where required for ongoing services and can be deleted upon request.
We implement appropriate technical and organisational measures, including strong password policies and two-factor authentication, to protect your personal data.
Retention Period
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law. You may request deletion of your data at any time.
Your Rights Under UK Data Protection Law
Under the UK GDPR, you have the following rights:
Right of access – to request a copy of your personal data
Right to rectification – to request correction of inaccurate or incomplete data
Right to erasure (“right to be forgotten”) – to request deletion of your personal data
Right to restrict processing – to request limitation of how your data is processed
Right to object – to object to processing based on legitimate interests or direct marketing
Right to data portability – to request transfer of your data to another organisation or to you
To exercise any of these rights, please contact us at: magdalena@milecka.com
Complaints
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the supervisory authority in the UK:
Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk